I played their large vertical when I was shopping for a vertical. I found it to have a big sound, which is their intent with the large sound board they have in it. For me, it was just a matter of personal taste in the sound that caused me not to buy one, not anything I found wrong with the piano. In general I'd say I was pretty impressed. I have heard that they plan to have dealers in the East. For now, if a customer wants to try one out, they can play one in another customer's home. The company keeps a list of who will show their piano in various parts of the country. And yes, the break you get by getting it factory direct is pretty good. In fact, you're better off if there isn't a dealer near you! For information, one can contact the company directly. They will send out information and/or chat with you on the phone. Charles
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