Terry and service vehicle/Phil Ryan

Joseph Garrett joegarrett@earthlink.net
Wed, 19 Jun 2002 18:25:37 -0700


Phil,
I have to completely disagree with your assessment of "the Market". WE are
the ones who provide the service. And we are the ones who set the tone of
fees! Yes, we can price ourselves out of business. BUT, I contend, (and
always have), that piano technicians, (in general; being the mild manner
sort that we are), have little or no experience in business. AND, we, (I did
say "we"), do not keep track of the economy, thereby seldom charge an
appropriate fee!
I must say, that I will go along with the fact that some areas of our
beautiful country are economically depressed. But, let's be serious and
consider that we are dealing with a commodity that is a "luxury" item. We
are not allowed to discuss prices because of the Fair Trades Commission. So,
the only thing we can do is to privately discuss what we "think" should be
an appropriate fee, for the locale that we live in. Also, we cannot berate
another tech for being too cheap, we can only, "privately" think it!
I should say, that Teachers fall in this same mess. They don't charge
enough. Therefore, they can never afford to keep their piano in decent
shape! What an abyss!
In closing, I would suggest that each of us, check out the prices that your
local auto mechanic, electrician, plumber, TV repairman, etc., charge. This
is a good indicator for establishing you base "Man Hour" price. Once you
have established what you consider as a fair hourly rate, then you can use
the "Repair Labor Guide" to set your tuning fees, and repair rates for the
jobs you do.
End of Rant/Commercial!!
Best Regards,
Joe Garrett, RPT, (Oregon)



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