Excellent point. I think the customer mentioned that the technician cleaned the strings. I will check again. Bill Greg Newell wrote: > > Bill, > Has the customer been wiping down the strings to keep that new piano > look? You may want to ask a leading question or two to see if anything that > could leave a residue or any such thing was used. I can't think of any other > reason that strings would go dead on that young of a piano. > > Greg > > Bill Pillmore wrote: > > > Maybe someone can explain this. I went to a customer today to give a > > second opinion on restringing the bass section of her 20 year old 5'1"" > > Kawai grand. What I found was the whole bass section was dead as a door > > nail. My first inclination was the bass bridge was coming unglued but > > there was no indication of this. (The bass bridge where it is glued is > > mostly under the plate and out of view.) Putting pressure on the bass > > bridge seemed to show it was intact. The customer said after a normal > > tuning from her regular tuner, the strings seemed to go dead. The > > technician after referring to a colleague twisted the strings and she > > thought they sounded better for a day or so but now he is saying the > > bass section needs to be restrung. Although there is little bearing > > there is some. I tuned down a string made sure it was seated on the > > bridge, messed around scratched my head, and retuned the string. It > > bounced back to life and two or three other strings did the same. > > Before getting further involved I thought I might want to think about > > this for a day. I have never seen anything like this before. Any help? > > Bill > > -- > Greg Newell > mailto:gnewell@ameritech.net
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