Fees

[pianolover 88]

First of all, David, I do all the "educating" in the first 5 minutes or less 
of setup, so it's two birds with one stone, etc. I am very efficient with my 
time and usually leave with not only a very healthy check (and tip on 
frequent occasions), but also extra stuff like DC systems and/or string 
covers. I LOVE it!

Terry Peterson


> > I charge for everything I do to, but this way a certain amount of what
>needs
> > to be done is built in to the fee.  Work beyond what can be accomplished
>in
> > 1.5 hours is billed in addition.  Separating each category of what is
>done:
> > $20 for voicing, $15 for cleaning, etc. I find a pain.  I'd rather say 
>you
> > owe me for 2 hours worth of work and this is what I did: tune, 
>lubricate,
> > clean, voice... Rarely have I encountered a piano that needed only 
>tuning.
> > I like to educate as well and spend a lot of time with people 
>explaining,
> > but if I have to spend 15 minutes "selling" to perform a 15 minute
> > operation: now let me tell you about cleaning, now let me tell you about
> > voicing, now let me explain the intricacies of fitting the hammers to 
>the
> > string... I'd be there all day for a half-day's work.  At any rate, the
> > point of this really was to build in a certain amount of extra time in 
>the
> > basic fee to cover at least a portion of the things that invariably need
>to
> > be done without having to go into explanations, selling, educating. For
>me,
> > it's a more efficient system.
> >
> > David Love
> >
> >
> > ----- Original Message -----
> > From: "pianolover 88" <pianolover88@hotmail.com>
> > To: <pianotech@ptg.org>
> > Sent: March 15, 2002 8:21 PM
> > Subject: Re: Fees
> >
> >
> > > I charge for everything i do. The tuning is one fee. Pitch adjustment 
>is
> > > another fee. Voicing, regulation, cleaning job, these are ALL extra
>fees.
> > Of
> > > course, I will usually do minor stuff in addition to the tuning, as 
>long
> > as
> > > it doesn't take more than a few extra mintues. Never a complaint as I
>lay
> > > out the charges ahead of time, and my customers are quite pleased. My
> > > customers also appreciate when i educate them about their pianos. It
>also
> > > helps to have a strong background in sales, as I have.
> > >
> > > Terry
> > >
> > >
>
>


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