Hi Terry, Easiest way to avoid that sort of "call back" is to always play a piece on the piano using the pedal(s). When they say *wow* I ask them to book the next appointment. At 01:37 PM 4/8/2003 -0400, you wrote: >Then they get charged. When on the phone I make a point to say that "of course, if I find the trouble was my responsibility, there will be no charge". > >Just got back. Neither sustain rod, nor the soft pedal rod, were installed. Oops. My guess is, I'll remember next time! > >Terry Farrell Regards, Don Rose, B.Mus., A.M.U.S., A.MUS., R.M.T., R.P.T. mailto:pianotuna@accesscomm.ca http://us.geocities.com/drpt1948/ 3004 Grant Rd. REGINA, SK S4S 5G7 306-352-3620 or 1-888-29t-uner
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