Terry and others, How far ones goes to service pianos is in part determined by how thickly populated the area is. I consider anything within a 15-mile radius of my home to be my primary service area. Beyond that there is a mileage charge, and the farther away the piano is, the more it costs for distance. Perhaps 5% or so of my service calls are in the 15-20 mile circle and very few beyond that. For exactly the reason you describe (the possibility of needing to make a free callback), I will generally suggest that potential customers who live beyond the 20-mile circle look for someone in their locale. Still, I will go if they consider me to be their best option. The mileage charge at least makes me willing. Regards, Clyde Hollinger Farrell wrote: > I got the Long Distance Tuning Blues.........<snip> This piano is near Dade City, Florida - about 50 miles north of me. I serviced the piano because my contact is a nearby regular customer. I should not have gone that far.
This PTG archive page provided courtesy of Moy Piano Service, LLC