OT - McAfee download problem

[Farrell]

I subscribe to McAfee, and wish I could be of more help, but we get these little pop-up things that appear whenever we need to update virus stuff or software, and just one click makes the whole thing do whatever it needs to do. I don't know why you have to log in, etc. Good luck!

Terry Farrell
  
----- Original Message ----- 
From: "Clyde Hollinger" <cedel@supernet.com>
To: <pianotech@ptg.org>
Sent: Monday, August 25, 2003 3:48 PM
Subject: OT - McAfee download problem


> Friends,
> 
> I hope someone can help me, or just inform me if I have to pay McAfee
> for advice.
> 
> I got an email from McAfee which says in part, "Please upgrade
> immediately!  To access your new VirusScan features you must first
> upgrade your software by downloading the new version."
> 
> The McAfee log-in window is displayed first, asking for my email address
> and password.  When I give that information and click on the log-in
> button, the same log-in window appears again, asking me to log-in.
> Well, duh, I just did that!  Yes, I checked, and I am using the correct
> password.
> 
> So I can't get any further than the log-in window.  Any advice on what I
> do now?  I could call them, but I would feel cheated to pay them to fix
> a problem they should fix without cost.  Help!
> 
> Regards,
> Clyde Hollinger, RPT
> 
> _______________________________________________
> pianotech list info: https://www.moypiano.com/resources/#archives