Bob, I tend to agree with your post. The addition of Eric Schandall is most definately a plus. It says that there are things afoot to change the past attitudes. I, for one, will continue to try to communicate and do business with Steinway. However, it sometimes get to "tedious" and somewhat annoying. But, that's life. Thanks for your perspective. Bests Regards, Joe Garrett, RPT, (Oregon) Been There, Didn't Like It, So I'm Here To Stay! [G}
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