Pitch raise

[Ron Nossaman]

>I think it's true that people don't appreciate what they don't pay for.
>Worse, if you give it away for free, they tend to expect it in the future.
>
>David Love

I'd agree when the people don't understand the value of what has been given 
them, like most of our customers and some of our colleagues. The folks who 
do understand, customers, colleagues, random strangers, etc, tend to be 
very appreciative.