Makes me recall a time when I had a call for a rush tuning for ProPiano. Bosendorfer rental brought into a chi-chi restaurant for New Year's Eve. Tuning was pretty routine but there was a broken jack tender which I proceeded to repair, and some minor hammer spacing while I had the action out. Propiano declined to pay for the extra service: it hadn't been approved by headquarters. Lesson learned: always be sure that you charge enough for these kinds of gigs (rush/rental/concert) that you can afford to do a bit extra. After that I just shrugged my shoulders when one of their pianos showed up with broken strings etc. Live & learn. That was a long time ago. Plus, now I'll have my cell phone with me. Patrick Draine
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