I had my first two "real" customers recently (i.e. paying customers who I didn't know). I learned a few things: 1) Both customers wanted me to be done after about 1.5 hours. It took me 2 hours to tune one piano and to fix a slow key. On the other piano, it took me 2.5 hours to do a 120 cent pitch raise and a fine tuning. So in the future I think I'll warn ahead of time how much time I need. 2) Since I left in a hurry, each customer got a free mute in the bottom of their piano. From now on, I'm tying two mutes together with string. 3) It's all about the unisons. 4) About that 120 cent pitch raise: As I was closing up the piano, I noticed heat from the electric baseboard heater right behind the piano. What's going to happen in the summer? Will the piano be 120 cents sharp? The fact is, the piano hadn't been tuned for 7 years, so much of the 120 cents might be from that. I wonder how much is from the dry heat, though. The piano was surprisingly in tune with itself for not being tuned in 7 years. Kimball spinet. Not so bad. There was a little rust on the strings, but I used a tiny amount of CLP and also dropped pitch before raising. No broken strings. 5) Using Tunelab for the pitch raise: You need to set your tuning curve before doing the pitch raise. But measuring inharmonicity is not accurate when a note is 120 cents flat as the harmonic structure is different than it will be when the note is in tune. So, you can rough tune the notes you'll meausure. Problem: You don't have a tuning curve yet, so how do you tune them? The Tunelab manual suggests using a generic tuning curve to rough tune the notes you'll use to measure inharmonicity. Since I haven't made a generic tuning curve yet, what I did was just took the measurements as the notes were (but matching up the piano's C# with Tunelab's C). Then after the pitch raise, I measured inharmonicity again and made a new tuning curve for the fine tuning. It worked out well. The fine tuning didn't require too much change, expect maybe in the top octave. But everything else was amazingly close. 6) It's hard work. But then you get paid! :) Charles Neuman PTG Assoc, Long Island
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