This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment List My customer, a European immigrant- professional man,very nice fellow, has an old upright-3/4 plate---Awful shape W/ kids trying to learn on this thing. I've serviced it a few times, holding it together as best I could hoping to convince him to replace it soon. So here's the story. The husband buys a learn to tune kit w/ the basic tools included-Gooseneck lever etc. I get a call-----Please could I come over right away, something is wrong with the piano! Tells me he tuned the piano "successfully" then the next day it was flat again. So he pulls it up again. You guessed it, flat again. I think this went on for a while. He took the action out and had to pry upward with on the bolts to get the action back in. Then the lid won't close. And what alerted you that something was wrong? He removed the veneer from the top of the pin block and that's when I got the call The block(open faced) ,along with some cast iron components framing it had separated from the posts and pitched forward and angled down toward the keys. The block has moved at least two inches. ---- I think you get the picture here. Catastrophic failure! Now to my save the Husband part. His wife is furious and insists this was all his fault with the tuning experiments.I don't think we are talking divorce here but this Bad Boy is in trouble!. I'm convinced based on examination that glue joint failure, combined with our extremely dry winter set this up, and his pitch raising just made it keep moving after the failure. He asked if I could please tell his wife that is not his fault. No, he pleaded actually. In his presence at the piano, I called his answering machine from my cell and exonerated him.(She was at work) I of course condemned the instrument, taking a bad piano out of its misery AND bailed this guy out of Husband Hell.I thought he was going to cry! And they say this job isn't rewarding! Tom Driscoll RPT ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/ed/6c/09/9c/attachment.htm ---------------------- multipart/alternative attachment--
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