Old Uprights, gotta love 'em!

[Farrell]

A five-year warranty on a refurbished old upright? Hmmmmm. I'd be a bit
uncomfortable with a five-minute warranty!

Terry Farrell

----- Original Message ----- 
From: "ryan sowers" <pianorye@yahoo.com>
To: <pianotech@ptg.org>
Sent: Thursday, July 15, 2004 1:56 PM
Subject: Old Uprights, gotta love 'em!


> Also, on the subject of old upright refurbishing: I
> find it easier to sell a piano that I've done
> $1500-$2000 worth of work on than to sell a customer
> on spending the same amount on their old piano.
>
> Its a psychological thing: Its hard for a person who
> gets a piano for free or for a few hundred bucks to
> spend 3 to 4 times what they payed for the piano on
> servicing, which they don't really understand or feel
> they are worthy of. If they really appreciated having
> a good instrument they would have payed more than $300
> in the first place.
>
> Its easier for someone to spend $2500 on a nicely
> refurbished piano that they can hear and play. This
> way there is no risk of disappointment that they might
> spend a chunk of money on an old piano and not be
> totally satisfied. When they purchase a refurbished
> instrument they know exactly what they are getting,
> because they can experience the finished product.
>
> Added bonus: I give a 5-year warantee (I tell them its
> as good as Steinway's!) that will cover any problems
> that might crop up that aren't caused by abuse or
> neglect. To maintain the warantee they must have the
> piano serviced by me (or someone approved by me)twice
> a year. This motivates the client to keep on a service
> schedule in order to not void the warantee.
>
>
>
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