Chuck, Just curious. Do you know where BHA is located? Glad you/client got lucky. At 07:20 PM 6/22/04, you wrote: >Have one client who purchased a DC-7 (C7 with Disklavier) from them (BHA) >and was very satisfied with their pricing and after-sale service. He >saved thousands buying through them instead of local dealer. Further, BHA >covered the cost of buffing out the lid which got scratched in the move >and warranty tuning and service ("Service Bond", part of which of course >is paid to the dealer by Yamaha); they were easy to deal with on the >phone, and paid promptly. Also, Yamaha Corp. very graciously allowed a >good deal of warranty work, bending over backward again and again to make >this buyer happy, even though the fellow purchased the piano "out of >territory". Yamaha does have a tendency to do this. That's one of the reasons I like them so much! Kawai is also one who usually "bends over backwards" to help a tech or a customer! Avery
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