"....Purchased less than a year ago as a new piano, the treble bridge has tiny cracks near the pins on the speaking side......." I know of a dealer who had a brand new piano, very small cottage type, in his showroom for 10 years; eventually it was given away. I have often worked in musical instrument stores where goods were lent out on appro and returned two weeks later. When a subsequent customer who happens to purchase the same item should query whether it is "new" or not, s/he is told that the item has "never been sold, so is new" AF
This PTG archive page provided courtesy of Moy Piano Service, LLC