Thanks to those who thoughtfully took the time to respond to the DC post. Blessings to all! Clyde Allen --- Mike Kurta <mkurta@adelphia.net> wrote: > Hi Clyde: > I used to run into the same thing when I was in > the auto repair > business. Customers would want to supply their own > parts and ask us to > install them in their car. We would discourage them > from following this path > by politely explaining that our abililty to stay in > business was based on > revenue from both parts and labor and if a customer > asked us to install > their own parts, we could not guarantee the > function of those items, and > there would be an additional labor charge. If they > insisted, we would > suggest they go elsewhere. > I would use the old example of bringing your > own bacon and eggs to a > restaurant and ask them to cook and serve them for > you at a reduced price. > We established this policy long ago, and have lost > very few customers over > it. Those that chose to leave, were not that > valuable to begin with. > Mike Kurta > > > _______________________________________________ > pianotech list info: > https://www.moypiano.com/resources/#archives > _______________________________ Do you Yahoo!? Declare Yourself - Register online to vote today! http://vote.yahoo.com
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