At 07:39 4/7/2005, you wrote: >Mike, > I wholeheartedly agree! Many times we have been faced with that > deer in the headlight look. Do what you can, cover your butt on the > invoice with whatever disclaimers might be necessary and move on. > >Greg Newell Hear! Hear! The deer/headlight look isn't confined to customers, however... Like when you're out in public and one of your customers recognises YOU... and you don't have the foggiest idea who THEY are! Of course, when they tell you their name, you can describe the piano, the room where the piano is located, what kind of pet/child(ren) and sometimes the weather that day. Conrad Hoffsommer Decorah, IA My mind not only wanders, sometimes it leaves completely. It's gone right now and didn't leave a forwarding address.
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