For me an 8 cent change is not in the fine tuning range...4 cents maybe... David Ilvedson ----- Original message ---------------------------------------- From: Cy Shuster <741662027@theshusters.org> To: Pianotech <pianotech@ptg.org> Received: Thu, 21 Apr 2005 20:41:08 -0400 Subject: Re: Aaaaaaaarrrrrrgh! >Alan, >My 2 cents... As you might expect on your first draft, I'd say you're a >little too defensive. The PTG handout on pitch raises should be fine. >Stick to your rationale for why the extra work is needed, and don't >sidetrack into comparative rates or offering to switch tuners. The reason >is because you had to tune the piano twice, that's why. Give 'em the >website, too (seems to be credible to people). Let them know you'll be >happy to answer any questions they have about what you've already given >them. >One thing I do is measure the pitch of every "A" before I start, and plot it >on a little graph that's part of my service record. It also shows a +/- 8 >cent range that is marked "fine tuning range". Usually I have this drawn up >by the first time the customer asks me "How is it?", and I show them. If it >falls within the fine range, it's one pass; outside, and it's two. My >invoice also says "The farther out of range it is, the sooner it will need >tuning again.". >The best analogy seems to be sanding wood: if you want it smooth, you can >only start with the 400-grit if it's already pretty smooth. If it's rough, >you have to make additional first passes with the coarse paper before you >can work on the fine stuff. >Sometimes it helps to open the bottom panel and show them how the soundboard >pushes up on the strings, explaining why you can't just tune it once and >then CA the strings to the pins... >Point out the extra time it took you. Let them ask or realize why it took >the extra time. Very frustrating! >--Cy Shuster-- >Bluefield, WV >_______________________________________________ >pianotech list info: https://www.moypiano.com/resources/#archives
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