This is a multi-part message in MIME format. ---------------------- multipart/related attachment ------=_NextPart_001_0045_01C52607.634E9C90 I agree with Tom. I did a late Saturday concert tune at a church a while = back ("Jars of Clay") for double my tuning rate plus a pitch adjustment = ($200) - the church was about 40 minutes away and not a regular = customer. I've never heard from them again. Given the situation (it was = late notice also), I would say my charges were minimal.=20 If the church was a regular customer, then I would consider how busy I = am and how desperate I am for work - I know some would argue to set a = policy and stick to it, but if I'm scrapin' for cash and I would welcome = any work - even after-hours - and also because they are a regular = customer - I would settle somewhere between just regular service fee and = a couple hundred bucks. I've gone both ways, depending on bank account = balance. Your judgement. Terry Farrell Brian It all depends on how much you want to keep this account. You are in = between the "rock and the hard place" situation. If you do it, you have to apply some level of holiday and after = hours rate as this is an out of the ordinary request. It comes to = reason that your time is valuable and their request is unique. On the = other hand ,if you don't do it, then you run the risk of loosing the = account. Personally, I would be bold and make your point loud and clear that = their request is one which comes with a major service call fee ( at = least 2x your rate) and then put the ball back in their court. Although = I do a lot of unusual hour-tunings due to concert work being my main = gig, I make it quite clear that very late hour work comes with a price = tag. If they re willing to pay for it, they'll ask for my service. If = not, they won't. Simple is that! Tom Servinsky I have received a request to tune a piano the Saturday evening = before Easter, around 10 p.m., after the church has completed an Easter = play. They wish to have the piano ready for the Easter morning service. = The church is located out of town and has been a regular customer. What are some of your practices regarding additional fees for such a = situation? Brian P. Doepke ------=_NextPart_001_0045_01C52607.634E9C90 An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/a9/c6/22/9b/attachment.htm ------=_NextPart_001_0045_01C52607.634E9C90-- ---------------------- multipart/related attachment A non-text attachment was scrubbed... Name: not available Type: image/gif Size: 199 bytes Desc: not available Url : https://www.moypiano.com/ptg/pianotech.php/attachments/7f/c8/5f/a0/attachment.gif ---------------------- multipart/related attachment--
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