This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment Tom S. wrote: "How about another client who has an 8 yr old Baldwin grand who has a = negative crown or positive downbearring throughout the soundboard. = Baldwin has informed them that they are not honoring any of those = warranties." I had a new Steinway with the exact same circumstances (full = quarter-inch reverse crown). Stenway wouldn't do anything because their = opinion was that there was nothing wrong with the piano. Terry Farrell > Geeeeze Don....lighten up! Take a walk, get some fresh air! > There's plenty of room for criticism with regards to this particular = company=20 > due to their own demise from once a a pretty darn good product to = where=20 > they are struggling today. Do I wish them harm...heck no. I wish them = all=20 > the best. In fact I hope to someday see them back near the top where = they=20 > once shared market space with the finest manufactures in the world. = They=20 > still have strong potential to be great and I wish them all the best. = . > However, their demise is their own doing and whether or not I stand = on=20 > the sidelines pretending to being a good cheerleader or not won't = effect a=20 > darn thing. Maybe I have sour grapes due to a recent situation with a = client=20 > who recently purchased a Baldwin F grand which was delivered with = multiple=20 > problems, one being a touchweight of over 70 grams (downweight) AND = they=20 > paid the full retail price AND the factory nor the dealer would have=20 > anything to do with correcting any of the issues . Out of respect and = > concern for my client I donated the my own time and money to correct = the=20 > problems. > How about another client who has an 8 yr old Baldwin grand who has a=20 > negative crown or positive downbearring throughout the soundboard. = Baldwin=20 > has informed them that they are not honoring any of those warranties. > How about the 10s of thousands of $$ they owe the brotherhood of = dedicated=20 > technicians out there who diligently did ( and are doing) their = warranty=20 > claims...which incidentally have a low chance of being paid back, = including=20 > the $1800 they owe me. > Do I wish there to be one less? It depends what you mean "one less". = One=20 > less manufacturer who honors their product and honors their commitment = to=20 > their customer. Or one less manufacturer who is not honoring their=20 > commitments and warranties to the customer. If it's one in the later=20 > category, then one less would be better. Put yourself in the shoes of = a=20 > customer on the bad end of one of these deals. > As far as what your perception of what this list represents, it=20 > represents all piano related topics, points of views, ideas, technical = > ideas, and even folks like yourself who want to play self appointed = Opinion=20 > Police, deciding on what should or should not be part of the list. I=20 > respect your opinion and hopefully you'll come around respect other's=20 > opinions as well. THAT'S what this list is about. A manufacturer who = has=20 > failed to honor warranties and not pay out warranty fees is legitimate = fair=20 > game and is very pertinent to this body, with or with our expressed=20 > approval. > I apologize if my outburst of sarcasms hit a nerve with you but my = opinion=20 > is what it is. > Flamesuit on!. > Tom Servinsky ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/50/4d/91/6b/attachment.htm ---------------------- multipart/alternative attachment--
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