I like that idea... David ----- Original message ---------------------------------------- From: Don <pianotuna@yahoo.com> To: Pianotech <pianotech@ptg.org> Received: Wed, 04 May 2005 16:32:48 Subject: Re: reminders >Hi Michael, >Why not start "rating" the owners and their instruments, then only contact >those with superior qualities. You will work less hard and enjoy life more. >At 09:33 PM 5/4/2005 +0100, you wrote: >>Hello Phil and List >>I have a card system which, when I've tuned/serviced a piano, goes into the >>system under 6months/12 months hence. Every month I extract all the cards >>for that month and systematically phone all those clients, making >>appointments within local areas (to cut down travel). Anyone phoning me for >>an appointment gets first crack at the whip and becomes a catalyst for >>appointments to be made in their area. Any "particular" clients - those with >>a high musical criteria - are phoned accordingly and other clients in their >>local area are contacted. In this manner I have successfully built up a very >>busy practice over the last thirty years or so which has found me hard at it >>tuning eight-or-more pianos a day. That was up to about a year ago. >>Currently I have about 600 clients due to be contacted. So I have a problem. >>There just isn't enough time to service all those clients. Now at the turn >>of the month from April to May I have to add another batch to the waiting >>list. I think there's only one way out of this predicament.... retire >>gracefully and let them phone me instead, at the same time telling them "I >>only work mornings and never at week-ends except for concert work" Then I >>tell them my fee - not forgetting to add - "change of pitch and repairs are >>extra and charged on a pro-rata basis plus parts". If they buy that... well, >>another trip to the bank at the week-end. :-) Oh... and yes! Don't forget >>the power of the mobile phone. Not only can you use it as an alternative >>front door bell (most people at home do answer the phone if not the front >>door) but it also keeps you "in touch" with base. >>Regards from a dark Sussex Downland Village >>Michael G.(UK) >>----- Original Message ----- >>From: "Phil Bondi" <phil@philbondi.com> >>To: "Pianotech" <pianotech@ptg.org> >>Sent: Wednesday, May 04, 2005 7:30 PM >>Subject: Re: reminders >> >> >>> Ric, I've gone from phone call reminders(rip) to postcard >>> reminders(better) to email reminders(best). >>> >>> Next I'm going to telepathically tell people when I'll be ringing their >>> doorbell. >>> >>> Seriously, whatever works for me won't work for the next guy..like Dave >>> Stahl..booking 6 months in advance is something I wouldn't do..why? >>> because it would make me sit by the phone and call and remind people that >>> they have an appointment on such and such a date. That may work for the >>> medical profession, but until piano service gets into the same league as >>> medical appointments, I'll stick with postcards and email. >>> >>> -Phil Bondi(Fl) >>> >>> >> >> >>_______________________________________________ >>pianotech list info: https://www.moypiano.com/resources/#archives >> >> >>-- >>No virus found in this incoming message. >>Checked by AVG Anti-Virus. >>Version: 7.0.308 / Virus Database: 266.11.3 - Release Date: 5/3/2005 >> >> >Regards, >Don Rose, B.Mus., A.M.U.S., A.MUS., R.P.T. >Non calor sed umor est qui nobis incommodat >mailto:pianotuna@yahoo.com http://us.geocities.com/drpt1948/ >3004 Grant Rd. REGINA, SK, S4S 5G7 >306-352-3620 or 1-888-29t-uner >_______________________________________________ >pianotech list info: https://www.moypiano.com/resources/#archives
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