voicing tracks?

[Joe And Penny Goss]

Hi Michael,
A warning should be given to any coustomer we work with, to record the S# of
a piano that they have played, liked and purchased. So that they get the
piano that they chose and not another replacement piano.
Joe Goss RPT
Mother Goose Tools
imatunr@srvinet.com
www.mothergoosetools.com
----- Original Message ----- 
From: "Michael Musial" <neeper99@hotmail.com>
To: <pianotech@ptg.org>
Sent: Thursday, October 20, 2005 9:19 AM
Subject: voicing tracks?


> >Hmm, I've never seen anything like that from vice-grips.  But I've never
> >squeezed from that direction either.  Those tracks are interesting--wait,
> >could there be an alien in our midst?  :-)
>
> >If the piano is new (or is it merely a <new>-to-the-customer piano), why
> >hasn't the dealer been contacted?  Did the voicing change significantly
> >from
> >the time it was heard on the showroom floor (taking in account the
changes
> >in rooms)?
>
> I first thought of vice-grips too but there are no marks on the other side
> of the hammer and nothing seems mushed or mushroomed.
>
> I just looked at this piano yesterday.  The customer had already called
the
> store where she bought it and someone is coming to look at it.  She wanted
> me to look at it first, since the person coming is being paid by the
store.
>
> I was 98% sure these hammers were messed with in some way, but those
> parallel lines were so weird I first thought I would check if anyone else
> had seen anything like this. They are so perfectly spaced and centered on
> each hammer.
>
> I feel I should suggest to her that she try to return the piano, or at
least
> get the hammers replaced.  Seeing the results of my attempts to brighten
one
> hammer, I told her not to listen to any company line about the hammers
> brightening up after being played for a while.  I hope the person that
comes
> does not try juicing the hammers.....
>
> Yea, the customer says the piano did not sound like this on the showroom
> floor.....
>
> Michael Musial
>
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