Hey, Alan. Now tell us what you REALLY think! :-D Unfortunately, mostly, I can't disagree much with you! Except for isolated cases. Avery At 04:01 PM 12/3/2006, you wrote: >I will NOT recommend new Steinways to any customer without some >serious discussion. > >The Steinway is a piano. It is ONLY a piano. It is a very well >designed piano. It can be a great sounding piano. It can be a great >playing piano. It has (had) a great reputation. > >It is ABSURDLY overpriced. It is priced as a luxury item, like >Cadillacs. And the only REAL added value in a luxury item is luxury >service. But they want to sell Cadillac pianos and provide Yugo service. > >It's bad enough that they are so often snotty and arrogant with >techs, but they also disrespect their customers. This is beyond inexcusable. > >And, by the way, have there been any real Steinway design changes or >innovations in the last 50 years that weren't unmitigated disasters? > >No company can ride on its reputation forever. I give Steinway 10 >years and they'll either be out of business or limited to selling >Chinese-made pianos cheap. "Introducing the all-new 2012 Boston Steinway LX" > >How come smart business people are so often so stupid????????? And >are there any actual piano people still working for S&S? Seems like >they are 90% marketing (hype and BS, largely) and 10 percent >manufacturing. Engineering? Quality Control? Apparently, not much. > >Have they EVER listened to comments, advice, complaints, or ideas >from those of us in the trenches--let alone modify a design, no >matter how flawed (M backscales, anyone?)????? Yamaha heard us on >the GA-1 and now we have the GB-1 with is vastly improved tenor >scale. Steinway, I fear ONLY listens to the musical tones of tinkling cash. > >The decline of the American automobile industry might have served as >a real warning, had they been watching. Go Toyota! Go Kawai! > >How's THAT for a rant? Love and joy to all ... > >Alan Barnard >Salem, MO > >"Don't believe everything you think." -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20061203/bd54babc/attachment.html
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