Hi David Yes, it does seem that some folks treat this particular issue with quite a bit of fervor. Thats kinda why I tried to get to the core of the seperate complaints that have been voiced. For my part I've found nearly all the written so far to be very positive in tone, yours among the best of these I might add. And as you, I am just relating the information that comes in as I see it. And I agree with you, there are different findings, different conclusions made by some of the better techs even on this list related to the panel construction. Again... thats why I have endeavoured to hold the soundboard issue to itself... and the customer relations / prepwork / dealership thingy as another issue to itself. I dont understand really why that should be so difficult. And it strikes me that we actually have some possibilites to affect change on that issue... where as the soundboard thing.... well I just dont see that going anywhere myself. Tho indeed I find that disscussion for the most part enlightening and interesting also. Ron O's report seemed to me to be a bit at odds with Ron Ns statement. Tho that perhaps just because both were quite short and generalized in nature. Still, Ron O hinted at that all CC boards in their various variations suffer from similiar failure rates, where as Ron N quite clearly singled out the flat ribbed CC variant. Now... back to the Dealership thing... I believe thats what we should be talking about here... because I believe there is an area we can affect change. Cheers RicB Ric B.: This seems to be a sensitive point, though I'm not sure why. The issue of Steinway came up because we were talking about...well, Steinways. I don't view it as the issue of soundboard manufacture being in dispute. For the purposes of this discussion, I'm just reporting what I find, the data as it were. My findings are a little different than David A's, that's all. If the CC method has the capacity to be a consistent one (which is in dispute) then it speaks even more to the issue that many techs are reporting suggesting that the controls necessary for S&S to produce consistent results are not in place. Ron O's report of more generalized findings might shed a broader light on the entire subject. As Ron N mentioned, the list is replete with discussions on this topic. With respect to prep/dealership/manufacture problems, it is germane in that no matter what Herculean efforts the dealer is willing and/or able to undertake, they are limited by both responsibility and practicality in what they can overcome when it comes to manufacturing problems. David Love davidlovepianos at comcast.net www.davidlovepianos.com
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