charging for downtime?

James Grebe pianoman@accessus.net
Sat, 25 Feb 2006 08:48:54 -0600


I would not give a discount and the wait time could be used for going to the 
library, extended lunch, paperwork you could do in the car and reading.
Jim
James Grebe   Piano Tuning & Repair   Member of M.P.T.
R.P.T. of the P.T.G. for over 30 years.   "Member of the Year" in 1989
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pianoman@accessus.net
----- Original Message ----- 
From: "Paul Mulik" <tubist@swbell.net>
To: <pianotech@ptg.org>
Sent: Friday, February 24, 2006 4:24 PM
Subject: charging for downtime?


> Hello list,
>
> Here is a situation I will be facing next week (times adjusted for the 
> sake
> of simplicity).
>
> I've been hired to tune 3 pianos at a school which is about 20 miles away.
> Two of the pianos are in the same room; the third is in a different room.
> Because of class schedules, the first two must be tuned between 8:00 a.m.
> and 12:00 noon (no problem there), but the third one is only available 
> after
> 2:00 p.m., leaving me with a two-hour gap.
>
> Here's the question: is it reasonable to charge something for the two 
> hours
> of downtime?  I've already cut them a break on the tuning price, since 
> there
> are six pianos involved (I tuned three today, and am going back next week 
> to
> do the other three).
>
> Thanks,
> Paul Mulik, Joplin MO
>
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