New Year's rant; my 2 cents

David Ilvedson ilvey@sbcglobal.net
Sun, 1 Jan 2006 22:43:05 -0800


Susan,

It seems to me, awhile back we were commenting on your 6 hour concert service call for the price of a tuning and a ticket to the show.   You drove a long distance, tuned, touched up after the rehearsal, went to the concert, touched up at intermission, drove home after the concert.   I don't remember anyone saying you were "working for free" in your normal daily service call?    Did I miss a post?   I don't know your area, competition etc. but is it possible you are THE concert tuner because of what you will do for the gig?   Does any other competent technician in your area even want the job if that is what the Concert Hall expects?   

It may be that you have no competition...no one else qualified to do the work...in which case, as I said before, the concert hall is getting a hell of deal...

David Ilvedson, RPT
Pacifica, California



----- Original message ----------------------------------------
From: "Susan Kline" <skline@peak.org>
To: Pianotech <pianotech@ptg.org>
Received: 1/1/2006 10:01:30 PM
Subject: RE: New Year's rant; my 2 cents


>At 09:39 PM 1/1/2006 -0800, you wrote:
>>Semantics. "Offense"? Pleeeze. I respect your methods. If that works for 
>>you, great! Charge or don't charge. Can't we all just "get along"...Island 
>>Ice tea!
>>
>>Terry Peterson

>Okay, Happy New Year. I do charge; I just organize my charges differently. 
>I don't itemize. I define a "tuning" as including whatever I think is most 
>urgent, so long as it fits into my basic time (and effort) slot, which is 
>set generously enough that most common details (clean the keys, adjust the 
>pedals, voice that stinking tenor note, get that knob back on, etc.) can be 
>covered. If it's going to take more time and effort than the basic fee 
>includes, we talk about how much to do, and when, and the cost 
>effectiveness of doing or not doing this or that.

>Just don't keep saying that I "work for free". I don't. It's also very 
>insulting.

>Susan 

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