New Year's rant; my 2 cents

David Ilvedson ilvey@sbcglobal.net
Mon, 2 Jan 2006 10:49:13 -0800


Susan....you did start the New Year's Rant...;-]

David Ilvedson, RPT
Pacifica, California



----- Original message ----------------------------------------
From: "Susan Kline" <skline@peak.org>
To: Pianotech <pianotech@ptg.org>
Received: 1/2/2006 10:44:00 AM
Subject: RE: New Year's rant; my 2 cents


>Sounds okay to me, Terry. Let's put this thread to rest ...

>Susan

>At 10:06 AM 1/2/2006 -0800, you wrote:
>>Here's a common scenario for me. Grand piano has not been cleaned in maybe 
>>20 years. Dust/debris rust, you name it. Action blanketed with dust. A 
>>good Hour or more to to a "proper" cleaning. Client agrees to "technical 
>>cleaning" fee and sees and appreciates the benifits. Afterwards, a string 
>>cover is recommended to keep it that way. A DC might also be suggested. 
>>This scenario is similar for the verticals as well, although, unless a 
>>spinet, the cleaning will usually not take as long. This is a business, 
>>and although I love what I do, time IS money, and I make no apologies for 
>>charging for my time. I am also a salesman, as ALL successful 
>>entrepreneurs are. I start selling my services from the first call from a 
>>potential client. I believe in my talents and abilities and that 
>>translates to the client who in turn hires me on the basis that I will 
>>deliver outstanding service for his/her money. Yes, if it's just a matter 
>>fixing a couple sticky keys or something that may only take 5 minutes,  I 
>>will NOT charge extra.
>>Terry Peterson

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