Last Minute Cancellations?

[Geoff Sykes]

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David --
=20
I, too, used to use a Palm device. I loved it, but I gave it up so that =
I
could use pRCT. The Windows based pocket PC's are really wonderful in a =
lot
of ways. You can keep and access pretty much any Windows based document =
and
the synchronization with your PC and Outlook is very good. On the other
hand, there are a several intelligent features in the Palm that I
occasionally miss. Not enough to go back though.=20
=20
Off subject, but to further the conversation about client tracking and
records keeping software, I have my PC and my iPAQ synchronized through
ACT!, which I use for all my client scheduling and tracking. I keep my
mileage records, my accounts receivable and payable in a simple Excel
spreadsheet which, due to the Windows OS of the pocket PC and the =
excellent
synchronization features, is available on both my PC and my iPaq. =
Scheduling
is done through ACT! and email is through Outlook. Synchronizations =
updates
both the Outlook calendar and the iPAQ and syncs all the spreadsheets as
well.=20
=20
-- Geoff Sykes
-- Assoc. Los Angeles
=20

-----Original Message-----
From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On =
Behalf
Of David Ilvedson
Sent: Friday, January 13, 2006 9:05 PM
To: pianotech@ptg.org
Subject: Re: Last Minute Cancellations?



I'm pondering going from my ancient Palm V to a Pocket PC device.   I'd =
like
to have a color display for easier reading (I know new Palms have =
color).
Would any of you using Pocket PCs and Palms give me some feedback?   The
Pocket PC enables me to buy Cybertuner or TuneLab in the future when I'm =
so
feeble I can't lift my SAT III...


David Ilvedson, RPT
Pacifica, California





  _____ =20

Original message
From: Piannaman@aol.com
To: pianotech@ptg.org
Received: 1/13/2006 3:17:43 PM
Subject: Re: Last Minute Cancellations?


In a message dated 1/13/2006 3:31:10 P.M. Pacific Standard Time,
rnossaman@cox.net writes:


> 7 AM?  Jeezzz...that would be a little irritating.
> =20
> Dave Stahl

Why? You'd already be up, if not conscious, getting ready for the=20
day's tuning. I'd much prefer being called at 7:00, or even 6:00,=20
than to drive way too far for three scheduled tunings (because she=20
WAS a regular customer), to be told when I arrived that one of them=20
had canceled, and would contact me later. I explained that three=20
didn't really pay for the trip, but I now have two, and a lone=20
tuning waiting out here forever for my next trip - should I ever=20
make it. If she had called me that morning, I would have spent the=20
day in the shop doing some good, and made the trip when it generated=20
enough income to be worth it. None of these people, of course, have=20
the dimmest concept that someone arbitrarily wasting our time costs=20
us income - even after spending the time and gas to GET there.

Ron N

Ron,
=20
Good points...certainly better to be called than not.  The last minute
cancellation is way better than a no-show.  At least you're home. =20
=20
The good thing about my pocket PC and cell phone is that whenever I get =
a
no-show, I can catch up on appointment phone calls.
=20
=20
Dave Stahl

Dave Stahl Piano Service
650-224-3560
http://dstahlpiano.net/ <http://www.dstahlpiano.net/>=20


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