On Mar 13, 2006, at 7:11 PM, Alan Barnard wrote: > Some times, we can be too smart by half. Maybe we shouldn't be > afraid to interview the clients more thoroughly as to their > preferences, what they hear, what bugs them, etc., rather than just > tuning the piano the way we like it. And insist on their having a hearing exam before agree to work on their piano?? Patrick
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