Ethics question

[Fenton Murray]

I lost who started this thread but thank you for opening the discussion. I
think most of us have had similar situations, we just weren't open enough to
bare our soles to the internet. Here's my solution.
Call or write the client, Explain that upon review of the event you are
concerned that they might perceive your actions as something less than
ethical, of course at the time you felt you acted properly. The very
possibility, however, that your integrity would be questioned is the worst
thing that could possibly happen. Your entire livelihood is worth so much
more than any one job or piano. You would very much like to hear from them
on this matter and do what ever you can to make sure they are happy with
your service. And, by way of thanking them in advance for taking the time
out of their busy schedule to talk to you about this you would like to
provide a free tuning service on their new piano. Then, take it from there,
hopefully they got a great piano and you can sweeten the deal by making it
sing.
Just my 50 MPG Prius worth.
Fenton
----- Original Message ----- 
From: <pianolady50 at peoplepc.com>
To: "Pianotech List" <pianotech at ptg.org>
Sent: Thursday, May 04, 2006 4:57 AM
Subject: Re: Ethics question


> > << I wrote a positive report of the piano and recommended the buyer
offer
> >
> > several hundred dollars below the asking price.
>
>
> We all try to do the best for our customers (hopefully).  Suggesting
> offering less than what you felt the piano was worth is an attempt to
help.
>
> However, in the future, consider this approach.  You are hired to evaluate
a
> piano for purchase.  You give a written evaluation of the condition with
an
> estimated purchase value.  The purchase value should meet or exceed what
you
> would be willing to pay, subjective issues aside. DO NOT suggest to the
> customer *how* to make the purchase.  That is up to them.  Most people
will
> try negotiating a deal without you suggesting it.  Then if it falls
through,
> your offer of full value is not questionable.
>
> My $2 worth. (inflation)
> Debbie
>
>
>