Clicking drop screws on a new Steinway

[Ron Nossaman]

> No, I'm not sure.  I tried to isolate it and it was difficult to tell.  How
> is it that the knuckles click and what is the remedy?  I did test them to
> see if they were loose, they weren't.  

Then they probably won't click. The drop screw diagnosis 
sounds more right.


>The drop screws, on the other hand,
> were loose enough you could spin them easily with your fingers.  

Warranty. Propose the CA treatment to the Imperial Forces, or 
replacement. I'd bet they go for the CA.


> Re your other message, it is disturbing (actually the piano costs $70,000).
> The shanks require repining (all of them were way too loose), and many jacks
> required easing as they were too tight.  It's why I've given up on their
> parts. 

Me too. Long ago. Hand built pianos often require more hand 
building after delivery. Especially those with perpetually 
changing specification details. Making them work at the final 
destination should be warranty work, if dealer prep is 
nonexistent. Call Kent and present your case. He should at 
least get the chance to make it right.

Ron N