piano tuning- fickle church accounts

[Kallie Swanepoel]

Hi Avery and all
 
This was the best opinion on this subject to my knowledge so far.
 
It seems to be all about cost.  This is unfortunately the best way too
loose existing clients, churches or not.
 
However, I'll never use the "cut throat" strategy myself, but for some
reason some of the piano technicians in our city believe that they might
get much more work if they can do the work as cheap as possible.
Although I'm not the cheapest in town, I still have enough work to feed
my family.
 
Kallie Swanepoel
 
Piano Tuner/Klavierstemmer
 
Skype Name:
KallieSwanepoel

Phone: +27 (0) 12 379 3762
Mobile: +27 (0) 83 261 6942
Voice Link: +27 (0) 88 129 8775
Fax: +27 (0) 86 633 2999

http://www.kallieswanepoel.co.za <http://www.kallieswanepoel.co.za/> 
-----Original Message-----
From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On
Behalf Of Avery
Sent: 01 November 2006 21:58
To: Pianotech List
Subject: RE: piano tuning- fickle church accounts


Dean, etc. 

In my experience, it's usually because someone contacted them who's
cheaper than you are. It normally doesn't have much to do with the
quality of your work! :-( Thankfully, the few churches I do work for are
faithful to me! Not to the price! 

Avery 

At 07:20 AM 11/1/2006, you wrote:


I just lost a long time church account, no reason given. It is pretty
frustrating as I have supplied concert pianos to them at no cost in
years past for special events. The last time I was out their dampchaser
was unplugged. I plugged it in, reminded them how important it was to
keep it plugged in and came back in two weeks. It was unplugged again. I
helped them get set up with an extension cord to plug it in further
away. Now I'm out $170+ for two missed appointments. Next time I call
the secretary tells me the board has decided to use someone else. Sigh.
Twice I've nearly stopped by the church to press them for a reason, but
I've decided to take the high road.
 
Whenever the pianist changes, music director or pastor, we are in danger
of losing the account. Loyalty isn't real high. That's why it is
important to send regular reminders to the office to let them know you
are out there. 
 
Dean
 

  _____  

From: pianotech-bounces at ptg.org [ mailto:pianotech-bounces at ptg.org
<mailto:pianotech-bounces at ptg.org> ] On Behalf Of Leslie Bartlett
Sent: Tuesday, October 31, 2006 9:24 PM
To: pianotech at ptg.org
Subject: FW: piano tuning
 
Years ago, a newbie, I tuned for this large church.  About three years
in they replaced me without telling me.  That has been a few.  So I
wrote their organist and asked him if he could recall why they replaced
me. The reply left me somewhat amused.  Thought I would share it FWIW.
les bartlett
 

  _____  

From: Scott / FoundryChurch] 
Sent: Tuesday, October 03, 2006 9:58 AM
To: l-bartlett at sbcglobal.net
Cc: Joleen
Subject: piano tuning
Hi Les,
 
To be honest, I cannot remember much about why we changed tuners. We
have actually had several tuners over the years.
 
I wish the best of luck to you in your continued endeavors.
 
SCOTT
 

 

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