A strange and unpleasant experience

[Marcel Carey]

Dave, don't feel so bad. I've twice tuned a piano in the wrong house. No
certificate was needed then. I just felt so dumb. Fortunatly, one of
these person became a very faithfull customer and brought me work at a
university and one college. So, we never know what LIFE as in store for
us. Just be grateful you're still breathing.
 
Marcel Carey, RPt
Sherbrooke, Qc

-----Message d'origine-----
De : pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] De la
part de piannaman at aol.com
Envoyé : 15 novembre 2006 16:59
À : pianotech at ptg.org
Objet : Re: A strange and unpleasant experience


Fellow techs and amateur psychologists...:-},
 
Thanks for the input.  Enough people have suggested that the text on my
certificate is potentially misleading that I opted to take Alan's advice
and send the lady a letter of apology for any anger I might have
expressed, then forget about it and have a larf about it at my own
expense.  
 
Taking a remedial reading and writing course,
 
Dave Stahl


 
-----Original Message-----
From: pianoboutique at comcast.net
To: pianotech at ptg.org
Sent: Wed, 15 Nov 2006 12:57 PM
Subject: RE: A strange and unpleasant experience


The bearer of this gift certificate is entitled to 

> one piano tuning.  



That is what I see and I don't have 20 20.



William



PIANO BOUTIQUE

William Benjamin

Piano Tuner Extraordinaire

www.pianoboutique.biz <http://www.pianoboutique.biz/> 

The tuner alone,

preserves the tone.

 

-----Original Message-----

From: pianotech-bounces at ptg.org <mailto:pianotech-bounces%40ptg.org>
[mailto:pianotech-bounces at ptg.org <mailto:pianotech-bounces%40ptg.org> ]
On Behalf

Of Ron Nossaman

Sent: Wednesday, November 15, 2006 12:41 AM

To: Pianotech List

Subject: Re: A strange and unpleasant experience





> List,

>  

> This might be considered a cautionary tale about what we all put out 

> there on the WWW.

>  

> I tuned my first piano of the week on Monday.  It was a pretty typical


> job--Yamaha upright, not tuned for several years.  30 cent pitch
raise, 

> but it tuned up nicely.

>  

> I yak away with the customer, explain a few things, finish up, present


> bill. 

>  

> The lady,whose English is not very good, says "I was referred by
Joseph, 

> my tenant.  He says I just give paper and tuning free." 

>  

> I say "WHAT!  What piece of paper is that?  I don't work for free!."

>  

> She pulls out a piece of paper, which is the "gift certificate" page
of 

> my website printed out on a sheet of copy paper.  Below is the text.

>  

>  

> Dear ____________________________ ,

> _______________________________ has chosen to help you promote harmony


> in the universe!  The bearer of this gift certificate is entitled to
one 

> piano tuning.  Please call 650-224-3560, or E-mail me at 

> Velopresto at aol.com <mailto:Velopresto%40aol.com>  to arrange the time
and date of your service.

>  

>  

>  

> I don't see where it says "coupon for free piano tuning."  I can see 

> where there might be some confusion as to the way the gift certificate


> works, but I don't understand how anyone can be oblivious enough to 

> expect that this entitles them to my services for free.  And I think
if 

> I was going to redeem this "coupon" I might first ask the person who 

> would be doing the work if this was indeed a "free" tuning.

>  

> I got very angy with her, and with the person who suggested that this 

> might be a free tuning, and with the fact that she waited until I had 

> done the work before she presented the "coupon."

>  

> Needless to say, I've put a disclaimer on the gift certificate on my 

> website. 

>  

> I told her I'd take some responsibility for the confusion, and that
she 

> could send me half my fee.  I anticipate getting nothing from her. 

>  

> Thanks for letting me vent,

>  

> Dave



------------------------------------------------------------------------
----

------------------------------------------------------------------------

Dear Diary,



Last year I replaced all the windows in my house with those 

expensive double pane energy-efficient kind.  But this week I 

got a call from the contractor who installed them.  He was 

complaining that the work had been completed a whole year ago 

and I hadn't paid for them.



Now just because I'm blond doesn't mean that I am 

automatically stupid. So, I told him just what his fast 

talking sales guy had told ME last year....namely, that in ONE 

YEAR these windows would pay for themselves!



Helllooooo? It's been a year! I told him.  There was only 

silence at the other end of the line, so I finally just hung 

up. . .  He didn't call back.



Guess I won that stupid argument!

------------------------------------------------------------------------
----

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--



Reality is usually a matter of where you're standing when you 

click the shutter.

Ron N




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