Hi Alan, Well, there is that. I get the impression that these guys genuinely believe that they are doing the right thing--or they give the customers that impression, anyway. Maybe they are just lazy and don't want to go to the trouble of selling the job. I'm up against "him" all the time--the venerable old and retired, Mr. Hoozits. I smile and nod in acknowledgement and then politely refer to it as an old-fashioned notion. Barring any other problems (whatever) the piano can and should be brought up to pitch. Heck, it was brought up to pitch right away when it was new without any of this pussy footin' around. In cases like this, I define myself as the younger (ahem), or, at least, the better informed generation of piano technician--or they don't trust me and think I'm trying to gouge them. Mostly, they do trust me, though. In fact, I've been doing quite well at getting big regulation and repair jobs, simply because nobody else has bothered with that either. Have you handed out the PTG technical bulletin on pitch raising? Barbara Richmond, RPT near Peoria, Illinois ----- Original Message ----- From: Alan Barnard To: pianotech at ptg.org Sent: Monday, July 09, 2007 4:24 PM Subject: RE: Here comes the pitch What does one do when confronted with a piano too flat (or sharp) to tune but the customer will not cough up any $ for the extra work to tune and stabilize it? If I can't sell someone on proper service (and I WOULD try to educate and sell what's needed)--and it's obvious that this piano's tunings are, shall we say, infrequent--then I would certainly tune the piano as it sits and feel not the slightest shred of guilt about it. But I would not leave my card in the piano and I wouldn't leave any notes about what I did. Alan Barnard Salem, MO
This PTG archive page provided courtesy of Moy Piano Service, LLC