Setting up appointments

[John Formsma]

Thanks, David. Duh on my part.

I will correct that, because that should definitely be there.

JF

On 6/2/07, David M. Porritt <dporritt at smu.edu> wrote:
> John:
>
> I notice that while you have two lines about the piano being "too loud" or
> "too bright" there's no "too dull or mellow".
>
> dp
>
> ____________________
> David M. Porritt, RPT
> dporritt at smu.edu
>
> -----Original Message-----
> From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
> Of John Formsma
> Sent: Saturday, June 02, 2007 9:44 AM
> To: Pianotech List
> Subject: Re: Setting up appointments
>
> I think it is something we should try, to see if it works for us
> individually. One thing I'm trying is handing a card at the beginning
> of an appointment. It has several objectives, like helping me keep
> records up to date, and to let me know anything the customer may be
> interested in in addition to tuning.
>
> I've attached these as PDF files.
>
> I haven't been doing this long, so I don't know exactly how it will
> work long term.
>
> JF
>
> On 6/1/07, Matthew Todd <toddpianoworks at yahoo.com> wrote:
> > After you've tuned your clients piano, does it work well to schedule their
> > six month or 1 year tuning before you leave?  Does the client normally
> agree
> > to scheduling that far out?
> >
> > I got to thinking about this after observing my wife's doctor's
> > appointments.  After she finishes one app. she goes to the app. desk to
> get
> > the next date scheduled, and it is written on a card, then given to her.
> A
> > few days before her app. she gets a call from the dr. reminding her.
> >
> > Have any of you tried this system for our field?  Could this give us more
> > income rather than just tuning, and then call in six months in hopes that
> > you can schedule another tuning?
> >
> > Is it also possible to implement a cancellation policy?
> >
> > Thanks for the advice and tips!
> > Matthew
> >
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>