<< Steinway A is less then 1 year old. Rep. problem, on fast playing, trills some note fail. regulation is technically correct by specs. 20 swings plus on hammer flanges. Questions 1) Should the flanges blow out so quickly.....or rather is this common on the new Steinway. Note: this is a serious player that can really play difficult material.<< No, they should be firm for years. Totally loose flanges don't work. I don't care what anybody says about the advantages of zero friction in the flange, flanges in the real world need to exert more control over the pin. The latest attempt to gain control of their pinning has the factory telling us they are using impregnated felt that is to be workable at zero friction. I guess they assume they can get tolerances so close that they can deliver zero friction AND no sideplay. I ain't seen it yet. >>2) Should this be a warranty issue, or is this considered grey area to negotiate with the store.<< Hmm, you have a one year old supposedly "top" tier instrument that is malfunctioning. Does the store want to: 1. Pay for you to look for something else that might be causing the malfunctioning ? 2. Pay you to address the pinning and regulation 3. Convince the pianist that their technique is causing the malfunction, (I have seen this before). 3) When examining pinning issues. What effect on touch, response, rep. would you expect from other pinning issues....loose wippen, rep lever, jack. >> I don't know that loose whippens create much problem, other than noise. Loose jacks are more out of control under fast repetition,(they oscillate a lot more after escapement), as well as noisy. Loose rep levers decrease the amount of spring for a given hammer rise, and make it more difficult to set the springs consistantly. regards, Ed Foote RPT http://www.uk-piano.org/edfoote/index.html www.uk-piano.org/edfoote/well_tempered_piano.html <BR><BR><BR>**************************************<BR> See what's new at http://www.aol.com</HTML>
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