>>They have paid for something they didn't get. Actually, they got everything they paid for. They awarded the bid to a cheap price and that is precisely what they got. Don't place all the blame on the tech. About 15 years ago a small local college (not a music college) had me redo their "concert" instrument- a 9' Baldwin. It was my first 9' rebuild. Another local rebuilder who was better than me also bid on the job (I brought him in, actually). I strongly recommended they use the other guy but they went with me instead to save a few thousand dollars. When I was done it was pretty nice, the professors were very complimentary and said it never sounded better. But they ended up having the other guy redo it a few years later- which was okay with me. I had given them full disclosure and they wanted to save a few dollars. BTW, the other rebuilder told me that the biggest mistake I made was not curving the hammer strike line in the upper 2 octaves when I hung them. That was, of course, before I was on this list. Now everyone who reads the list knows this trick! In this season of reflecting on all our blessings allow me to say how thankful I am for all of you and your generous willingness to share your wealth of knowledge that has come to you at great cost. I know I am a better tech/tuner because of all of you. Thank you! Blessings to you all, Dean Dean May cell 812.239.3359 PianoRebuilders.com 812.235.5272 Terre Haute IN 47802 _____ From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of BobDavis88 at aol.com Sent: Friday, November 16, 2007 2:23 PM To: pianotech at ptg.org Subject: Re: Steinway action noise In a message dated 11/14/2007 10:11:01 AM Pacific Standard Time, gnewell at ameritech.net writes: The school didn't like my original quote and did something cheaper. Now they want me to fix the rather pronounced click and heavy feel when keys are played. Hi Greg, Don't be too quick to try to bail them out. While you certainly want to take a cooperative rather than a punitive stance, this action still needs the same work as it did when you quoted it, and anything short of putting it into correct playing condition will leave you holding the bag. Returning to your original post -- after you finish a complete analysis, the school might want at least to have a conversation with the person who did the work. They have paid for something they didn't get. This action simply does not function as designed, a waste of a $50,000 piano. They should have their legal department contact the previous person and insist on a refund. Although I wouldn't hold my breath, it seems like the next step, and would help defray the cost of having it done right. I might suggest a return of the labor portion of the job, and even be willing to return his parts. Bob Davis _____ See what's new at AOL.com <http://www.aol.com?NCID=AOLCMP00300000001170> and Make AOL Your <http://www.aol.com/mksplash.adp?NCID=AOLCMP00300000001169> Homepage. -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20071116/03ed7c57/attachment.html
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