Customer Complaint on Tuning

[John Formsma]

On Fri, Aug 15, 2008 at 2:15 PM, Ron Nossaman <rnossaman at cox.net> wrote:

>
> I have yet to have a doctor offer to waive his fee even when what he did
> made things much worse than they originally were. They don't guarantee
> satisfaction for very good reasons, and I don't see that you owe her a
> thing.
>

This was my first thought today while reading your query on my iPhone.  But
I was tuning and couldn't make a response.  So Ron beat me to it. <G>

I wouldn't refund anything.  You've already been out there twice.  Either
you're confident about your competence, or you're not. My bet is that you're
quite competent.

Just for us to discuss, though, was the offending note the same one in each
of the different tunes she played?

I notice the notes adjacent to the treble break on all Baldwins (well - make
that both breaks actually <g>) are hard to get to sound right -- musically
speaking.  I'm trying to remember how the Verituner tunes the Baldwin scale
... it may be that F5, F#5, and G5 are tuned too sharp ... as I think is the
tendency with the VT on that scale.  In aural tuning those notes with the
single octave below, that's my tendency also -- to go too sharp which is
what the single octave calls for.  So I especially test those three notes to
make sure they blend well with the DO and the P12 below them.  If she's
playing D#3 or D4 along with the F5 or F#5 that's too sharp, there will be a
very fast M17 that is quite noticeable.

My recollection of the stock VT tunings for Baldwins is that the tenor wound
strings get tuned a bit too flat, which would also contribute to pretty wild
M17s up around there, particularly at the treble break.

Otherwise, did you talk about voicing at all?
-- 
JF
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