>Keep your honestly earned money and just tell her politely to use >someone else next time. If she's dissatisfied, she will be whether you refund or not. If she is going to speak disparagingly of you, she will whether you refund or not. People already might know that she does not have both oars in the water. A refund would be construed as an admission of sub-par work, more so than customer appeasement. When you walk into someone's home you do not know what you will run into. Remember these two quips: No good deed goes unpunished The more you bend over backwards, the more they take advantage (rephrased) Illagitime non carborundum -- Regards, Jon Page -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20080816/6a26f555/attachment.html
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