Hi Matthew - I do charge extra for both the pads and the service. The humidifier rod, and sometimes the tank, need to be cleaned of all the gunk/mineral deposits, and the system checked to see that it's working properly. I also fill the tank if the light is flashing. Does it take extra time? Yes, so I charge for it. BTW, I typically only have to change the pads & service the system annually - I tell my customers to use distilled water, which drastically reduces the buildup on the humidifier rod, and extends the life of the pads. If they're crusty at the 6 month tuning, of course, I change them, but this is almost never necessary if they use distilled water. -- Scott A. Helms, RPT Helms Music Enterprises www.helmsmusic.net
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