Hello, Nick, Did you state at the beginning who this mover was? I think it would be a good idea to inform us all who it was so we don't use them, or stipulate a delivery time as part of the contract. Otherwise, I'm glad it got there in 12,211 pieces. (is that the correct number of parts?) anyway, something close to that ;>) Best to you this glorious season! Paul "Nick Gravagne" <gravagnegang at att.net> Sent by: pianotech-bounces at ptg.org 12/23/2008 10:05 AM Please respond to pianotech at ptg.org To <pianotech at ptg.org> cc Subject [pianotech] Missing Steinway delivered! Hello all, Well, after three weeks of living in the Mutara Nebula, I can report that the “missing” Steinway D has been delivered. This piano has been living in all kinds of weather in the back of a delivery van all this time, and possibly off-loaded into storage before reloading for final delivery. I hope all the new wood, etc. has held up well. Although it is playable as it is now, the local tech’s job is to complete the action and damper work, voice, and tune, tune, tune. As you may recall from my earlier posts the mover never once let us know where he was, or exactly when to expect delivery; in fact the only way to “reach” him was via email, which could have been received and replied to by anyone. The local moving team who made the final delivery to the college report that things looked fine and that the staff pianists have been enjoying the piano, but I have not yet heard from the local tech (who has never been quicksilver anyway). For what it is worth, law enforcement and insurance agents tell us that a criminal act could not be assumed; and in any event since a contract was active between us and the mover, this matter was one for the civil courts and not law enforcement. In short we would have to bring suit against the mover. At what point in time theft or misappropriation could be assumed remains a mystery, although our insurance agent was about past her limit of reasonableness on this point and wondered why the law couldn’t be tracking this person down. Our insurance claim has been downgraded to a possible damage issue, and this pending any report from the locals of any shipping or mishandling harm or component deterioration due to carelessness. So the chapter is coming to a close, but I don’t yet have the final pages. Thanks so much to all who expressed concern in both public and private communiqués. It was much appreciated! And a Merry Christmas, Happy Chanukah, or otherwise Happy Holidays to you and yours! Warm Regards, Nick Gravagne, RPT Piano Technicians Guild Member Society Manufacturing Engineers Voice Mail 928-476-4143 -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech_ptg.org/attachments/20081223/77132d42/attachment.html>
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