Thanks for that info, Will..I had the number but no extension, and my call went to the acoustic parts voice mail. this time, using the number with the extension, I just got Derricks voice mail, however his mail box was full. Will Truitt wrote: > Hi Everyone: > > I have a customer with a Young Chang grand from those golden years of > growing action brackets, and the action just plain doesn't work at all. > I've done a few of these, and I tried to contact YC through their 888 > number, but kept getting a busy signal for several days. So I did some leg > work and found another number to call. Since others have had difficulty > getting hold of YC, I think it appropriate to share my success in getting in > touch with them. > > The Tech person is Derrick Cornejo. When I called 310-637-2000 ext 117, he > answered on the second ring. We got our business done and I should have the > brackets within a week of ordering. > > For anyone who might need it, the address is: > > Young Chang North America > 19060 South Dominguez Hills Drive > Rancho Dominguez, California 90220 > > Will Truitt > > -----Original Message----- > From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf > Of Don Mannino > Sent: Tuesday, December 30, 2008 5:12 PM > To: pianotech at ptg.org > Subject: Re: [pianotech] wurlitzer grand action brackets > > It could be other things, especially if it does not show the exact symptoms, > decreased letoff being the most obvious. > > If it's just general regulation, it could be Unstable keyframe, unstable > environment, warping keys and hammer shanks, etc. Lots of possibilities. > > After this many years, bad action brackets should show the problem as well. > The smooth sides of the defective brackets should look a little lumpy after > 20 years. > > Don Mannino > > > -----Original Message----- > From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf > Of Gary > Sent: Tuesday, December 30, 2008 1:55 PM > To: pianotech at ptg.org > Subject: [pianotech] wurlitzer grand action brackets > > I have a client with a Wurlitzer grand that is exhibiting every > indication of having the growing action brackets. First suspicion was > when she told me that it had been regulated twice in 7 yrs > . I got the model and serial number, which indicated it was built in > 1989. I've spoken with Young Chang, and according to the fellow I spoke > with, it didn't fall into those yrs in which the bad parts were used. > I've seen enough YoungChang/Weber/Wurlitzer pianos through the years to > know the problem when I see it. > The customer is willing to pay for another set of brackets, as she > bought it second-hand and wouldn't be covered by warranty anyway. > What else could it be, but the brackets? > > Gary > > > > > > > > >
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