Dear John: I will join the many others who have kind words to say about Jurgen. I have ordered parts from him that I cannot get anywhere else. He is dedicated to carrying the best stuff, and he has worked hard to carry a unique product line. Obviously, you have never ordered from him, or you would have the experience that I have had, whether by phone or e-mail, and that is that he goes out of his way to be helpful and of service. I am confident that is also the experience of others on this list who use him. Not that it means anything in business, but he’s a hell of a nice guy too. You are right that Jurgen is not one of the BIG BOYS. He’s a “little guy” business like you and me who is trying to make his business succeed by working his ass off and giving great service. How can I do anything but absolutely respect that, and want to support it with my business? You may not think he does enough to support the industry, but I believe he does what he can. When you say, “You are a nothing in this industry”, it does not matter whether you are talking about him personally or his business, it is genuinely offensive. Your further explanation seems to shovel more dirt into your grave than help you. You aren’t the first person on this list to put your foot into your mouth, and you probably won’t be the last. But I know what I do when I realize that I have said something stupid and have offended someone – I take stock of my error, acknowledge it fully, and apologize. And you know what? It’s a cleansing experience that puts things behind you. I believe you owe Jurgen an apology, which you should do publicly since you made your comments here and perhaps privately as well. And share your last name with us too. Here that will be part of being a man and owning your mistake. If you can do that, I will welcome you to this forum with the caveat that you respect a certain amount of decorum. Sincerely yours, Will Truitt From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of erwinspiano at aol.com Sent: Wednesday, December 31, 2008 12:17 AM To: pianotech at ptg.org Subject: Re: [pianotech] wurzen front punching felt Again. You've got it so wrong. You've got an ax to grind & you don't know what you're talking about. It takes a major league effort to be any kind of parts & goods provider to our fickle industry. Jurgen has many parts & supplies unavaialble from other sources. First class first rate products. I firmly support all folks of integrity providing this kind of service to our professional community whether it be in the guild or without. Who cares? In any case you're new here many people providing goods & services have informed of us products we might other wise not know about. I don't recall any of them being reamed as you have just done. SO what's you're real beef? Get a grip. Dale Erwin My comment could have been better worded. The intent was to point out that Jurgen's outfit contributes nothing to the industry, not that he personally is a nothing. I don't know him. There are people in our industry who genuinely give and those that only take. I've never seen pianoforte company run an ad, sponsor a major class or support the industry. They only try to skim off the efforts of others. Look at the January PTG Journal just delivered. Companies like Yamaha, Schaff, Renner, etc. , all run the big ads in our Journal that support us and help make the PTG possible. Schaff told me that most of their business comes from non PTG members. I'm sure the same is true with Renner, so why do they do that. Renner told me they do it because they believe the PTG represents the best opportuntity to continue raise the level of professionalisim in this trade. I'm only suggesting that Jurgen starts supporting us the way the other companies do and not just use the LIst in lieu of advertising. As far as responding to a question about his products, Mike, that's one of the oldes setups on the List. Jurgen's not the first one to try it. I'm only pointing out the obvious. We're in a shrinking business, and I'm grateful for the companies that continue to invest and grow our business and less tolerant of the companies like Pianoforte who only take. John -----Original Message----- From: Mike Spalding <m ike.spalding1 at verizon.net> To: pianotech at ptg.org Sent: Tue, 30 Dec 2008 9:35 pm Subject: Re: [pianotech] wurzen front punching felt Dear John, Personally, I have no objection to Jurgen responding to questions about his products in this manner. I'm bothered more by gratuitous insults such as "you're a nothing". Just my 2 cents. Mike Spalding pianotek2000 at aol.com wrote: > The list shouldn't be used for this kind of blatant commercialization. > Run an ad, Jurgen, and quit using the list to sell your products. > You're a nothing in this industry. > > John > > > > -----Original Message----- > From: Jurgen Goering <pianoforte at pianofortesupply.com> > To: pianotech at ptg.org > Sent: Tue, 23 Dec 2008 12:58 pm > Subject: Re: [pianotech] wurzen front punching felt > > Ry Sowers asked about how the Crescendo Punchings are being received. > The short answer is "very well, thank you", judging by the sales > numbers. Admittedly, it is mainly the high end rebuilders who use > this punching almost exclusively. As has been noted, there are cases > where the Crescendos may not be the best option, and of course > personal preference always plays into it as well. > > > The fact that top end companies such as Steingraeber (and others) are > using this felt is an unspoken endorsement. For more user opinions on > Crescendos, see: > > http://www.pianofortesupply.com/cresc.testimonia .html <http://www.pianofortesupply.com/cresc.testimonia.html> > > > Someone mentioned ironing the conventional green punchings. I have > also heard of using hammer hardener on FR punchings. To suggest this > as an alternative to Crescendo punchings is naive. The Crescendo felt > has a certain firmness and density, but the proprietary felting method > used, which is akin to the famous Wurzen hammer felt, preserves the > natural resilience of the wool fiber. Pressing felt with heat will > destroy the resilience which is needed to cushion the key blow. > > > > > > <smaller>Jurgen Goering > > Piano Forte Supply > > (250) 754-2440 > > info at pianofortesupply.com <mailto:info at pianofortesupply.com <mailto:info at pianofortesupply.com?> > > > http:// <http://www.pianofortesupply.com%3c/smaller> www.pianofortesupply.com</smaller <http://www.pianofortesupply.com%3c/smaller>> > > [Image Removed] > <http://webmail.aol.com/40627/aol/en-us/Mail/get-attachment.aspx?uid=1.21196988 <http://webmail.aol.com/40627/aol/en-us/Mail/get-attachment.aspx?uid=1.21196988&folder=NewMail&partId=4> &folder=NewMail&partId=4> > > ------------------------------------------------------------------------ > Listen to 350+ music, sports, & news radio stations – including songs > for the holidays – FREE while you browse. Start Listening Now > <http://toolbar.aol.com/aolradio/download.html?ncid=emlweusdown00000013>! _____ Listen to 350+ music, sports, & news radio stations – including songs for the holidays – FREE while you browse. Start Listening Now <http://toolbar.aol.com/aolradio/download.html?ncid=emlweusdown00000013> ! _____ Listen to 350+ music, sports, & news radio stations – including songs for the holidays – FREE while you browse. Start <http://toolbar.aol.com/aolradio/download.html?ncid=emlweusdown00000013> Listening Now! -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech_ptg.org/attachments/20081231/4e1be986/attachment.html>
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