disounting tunings, was Re: how to politely ask for a raise

[Dean May]

I offer a $4 discount if they respond to the card by email to set up an
appointment. They give me two dates that work for them with an afternoon or
morning preference. I can almost always get them on my schedule in one of
their given time slots. Email works, is easy, and can be handled at my and
their convenience. 

 

Dean

Dean May             cell 812.239.3359 

PianoRebuilders.com   812.235.5272 

Terre Haute IN  47802

 

  _____  

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Willem Blees
Sent: Friday, February 08, 2008 2:06 PM
To: pianotech at ptg.org
Subject: disounting tunings, was Re: how to politely ask for a raise

 

Kerry

 

I used to offer $5 off for regular customers if they called within 30 days
after they got my reminder card. (This was 10 years ago when I was charging
$60 or $70 for a tuning). Overall, I don't think it increased the number of
tunings. A few people asked for the discount, but these people would have
called me anyway. Most of the time I had to ask customers if they got the $5
discount card. In other words, I was giving away $5, when I didn't have to. 

Willem (Wim) Blees, RPT
Piano Tuner/Technician
Honolulu, HI
Author of 
The Business of Piano Tuning
available from Potter Press
www.pianotuning.com



-----Original Message-----
From: Kerry <kkean at neo.rr.com>
To: l-bartlett at sbcglobal.net; 'Pianotech List' <pianotech at ptg.org>
Sent: Fri, 8 Feb 2008 3:34 am
Subject: RE: how to politely ask for a raise

I took that to mean that when adjusted for inflation, folks are not getting
ahead, not that they're making the same amount of money. A lot of what we're
dealing with in setting prices is perception, both customers' perception of
how they're doing vs. the need for tuning, and their perception of us as
techs. I recently raised my tuning price and got some comments for the first
time in 30 years, which definitely made me stop and think. 
 
Does anyone out there offer discounts to regular customers? If so, what are
your parameters? I was thinking of lowering price for those who get a tuning
at least once a year. Has that worked for anyone? It seems as if that might
work better in the current environment than trying to point out the extra
things I do for regular customers when the tuning goes quickly.
 
Kerry Kean
 
-----Original Message-----
From: Leslie Bartlett [mailto:l-bartlett at sbcglobal.net
<mailto:l-bartlett at sbcglobal.net?> ] 
Sent: Thursday, February 07, 2008 5:19 PM
To: 'Pianotech List'
Subject: RE: how to politely ask for a raise
 
I heard on NPR this week, from a former Labor Secretary, that the "take home
dollars" are no greater than they were in 2000 for the average person.  That
makes me a bit more conservative..........
les bartlett 
 
-----Original Message-----
From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org
<mailto:pianotech-bounces at ptg.org?> ] On Behalf
Of Kerry
Sent: Thursday, February 07, 2008 12:55 PM
To: 'Pianotech List'
Subject: RE: how to politely ask for a raise
 
I went to an online Inflation calculator and figured the inflation rate from
January 2000 to December 2007 as 24.43%. So just to keep up with cost
average cost increases, if you were charging $80 for a tuning in January
2000, you should be charging $100 now. Here's the URL:
 
http://www.inflationdata.com/inflation/Inflation_Calculators/InflationCalcul
ator.asp
 
If nothing else, it's fun to play around with...
 
Kerry Kean
 
 
 
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