I need to cancel!

[Garret Traylor]

I always call my customers back that thank them "very much" for letting me
know and cordially invite them to call me back at their convenience.  If it
is a client we really want, a letter is good too.

Kindest Regards,

Garret 

---

Garret Traylor - President

High Point Piano & Music Inc.

88-PIANO (336) 887-4266

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Matthew Todd
Sent: Tuesday, May 27, 2008 11:46 AM
To: pianotech at ptg.org
Subject: I need to cancel!

 

Hi list,

 

I received a voicemail from a client I had scheduled this week.  She just
called to cancel her appointment.  She didn't give a reason, nor did she
indicate that I can call her back to reschedule.

 

Do most of you call back anyway, so at least you may get a reason why, or do
you just assume that if she wants you, she'll reschedule, and just leave it
alone?

 

 

Matthew

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