What I like to do is theach them what to do BEFORE the pencil gets into the action cavity. I show them how it happens. Usually the pencil will get between the fall board and the stretcher; it's hard to get so they drop the fall board and the pencil goes downhill in the piano. I show them and then tell them to push on the fallboard while they bring the pencil to either the left or right side so that when it's wedged between their finger and the side it can be easily removed. I also ask them to show their children. The customer is usually very glad to learn how to prevent these things.Marcel CareySherbrooke, QCDate: Sun, 16 Nov 2008 16:50:50 -0600From: paul at bruesch.netTo: ilvey at sbcglobal.net; pianotech at ptg.orgSubject: Re: [pianotech] minimum service chargebut only with the warning that they can scratch or get it wedged... which, in my experience, usually results in "Oh, we'll just let you do it." (or better or worse!)On Sun, Nov 16, 2008 at 4:46 PM, David Ilvedson <ilvey at sbcglobal.net> wrote:
That sounds like a plan...sometimes you can show them how to remove the fallboard on a Yamaha etc...
David Ilvedson, RPTPacifica, CA 94044
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