[pianotech] [Fwd: [admin] Non Function Water Sensor on Dampp-Chaser Tank]

[Gerald Groot]

No, you are not the only one who has noticed this. I've encountered this
quite often and have thought it was a stupid design to set it up that way in
the first place.  If the thing isn't working right, we are the ones that
have to deal with it in the field not Dampp Chaser.  

Thanks for your suggestion of the appropriate location of this thing.  It
will help others as well.  I have in the past, taken them away from the pads
by sliding them one way or another.    


-------- Original Message -------- 
Subject:        [admin] Non Function Water Sensor on Dampp-Chaser Tank 
Date:   Sat, 1 Aug 2009 12:47:34 -0500 
From:   Arbeau Piano <ArbeauPiano at comcast.net> 
To:     <pianotech-owner at ptg.org> 




*Subject:* Non Function Water Sensor on Dampp-Chaser Tank 

Has anyone had occasion intermittent problems with the water light on
Dampp-Chaser Humidifier Tanks not indicating the tank is low? I have had
occasionally systems that the water sensor has not functioned until the
Smart bracket(Red Pad) Light is on if even then.

Now, I have discovered that *the location indicated for this 
sensor* 
from "_Piano Life Saver/Dampp-Chaser_"(see Attached Drawing) *has been in a
place that the wicks may occasionally contact the sensor prongs* and fails
to signal that the tank is requiring water. 

Therefore the 
customer may only have the red lights to indicate that something is wrong
until the wicks are bone dry. A few years ago these rods had plastic tubes
over them which prevented a completed circuit or false reading based on no
contact to the rods.

In contacting Dampp-Chaser they have stated this has not been an issue that
has been noticed from any other technicians thus far based on "no
information to them".

*The solution:* is to simply, move the location of the sensor rods to
clip/attach off one of the end brackets(instead of the center clip as
indicated on their drawing) in a direction that would allow clearance for
the wicks should they drift slightly and yet not contact the water sensor
rods.

Am I the only one that has noticed this??? 

Sensitive to non-sensors! 
Jerry, Arbeau Piano 



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