I would change subject line when the topic is no longer recognized. les bartlett Gerald Groot wrote: > > *Thanks Wim. * > > * * > > *It sure was nice to see you again at this convention!!! I still say, > other than both of us 'MAYBE' gaining a few pounds, you haven't > changed a bit from what I remembered! * > > * * > > *For anyone reading this at the convention, the Bullshead if you > haven't ready been there is a great place to eat. Good food, great > service and quick. It right across the street east of the main > entrance to the Amway Hotel. Right around the corner south and then > east (left) at the red light on Peral from that is Flanigan's. Just > down the street to the south of the Amway is the B.O.B. * > > * * > > *Jer* > > * * > > *From:* pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] > *On Behalf Of *wimblees at aol.com > *Sent:* Thursday, July 16, 2009 1:06 PM > *To:* pianotech at ptg.org > *Subject:* Re: [pianotech] Door open, but customer not home - what > would you do? > > > > Matthew. I'll let Jerry answer the question in detail, but in general, > the name Groot for piano service has a long and respected reputation > in the GR area. > > Kind of like Sears and JC Penney. You know and trust those stores, > even though Mr. Sears and Mr. Penny are no longer around. > > Wim > > > -----Original Message----- > From: Matthew Todd <toddpianoworks at att.net> > To: pianotech at ptg.org > Sent: Thu, Jul 16, 2009 6:18 am > Subject: Re: [pianotech] Door open, but customer not home - what would > you do? > > How does that work? Are the customers that your dad serviced in 1926 > still alive? That's almost what it sounded like in your post. :-) > > *_TODD PIANO WORKS_* > Matthew Todd, Piano Technician > (979) 248-9578 > > http://www.toddpianoworks.com <http://www.toddpianoworks.com/> > > > > --- On *Thu, 7/16/09, Gerald Groot /<tunerboy3 at comcast.net > <mailto:tunerboy3 at comcast.net>>/* wrote: > > > From: Gerald Groot <tunerbo y3 at comcast.net <mailto:tunerboy3 at comcast.net>> > Subject: Re: [pianotech] Door open, but customer not home - what would > you do? > To: pianotech at ptg.org <mailto:pianotech at ptg.org> > Date: Thursday, July 16, 2009, 3:18 AM > > *I'm in Grand Rapids Michigan. I service 90-95% around G.R., but I > do travel out of town occasionally but, no further than 25-30 miles. * > > * * > > *I'm sure that it most certainly helps us that we are very well > established here. My grandfather started our family business in > 1926. My dad, two of his brothers, myself and my cousin have all > tuned around here full time since then. Only 2 of us are left > however… The others have since passed. My son is starting out too > and will be the 4th generation of us Groot's. 2 of us are 3rd > generation. Pretty cool, I think. :-) Our name, reputation and > honesty are pretty well known. We trust them, they trust us. It is > not an area where we have to be afraid of some of those things > mentioned. But, I don't trust the dogs! =2 0;-) * > > * * > > *Jer* > > * * > > * * > > * * > > *From:* _pianotech-bounces at ptg.org_ <mailto:pianotech-bounces at ptg.org> > [_mailto:pianotech-bounces at ptg.org_ > <mailto:pianotech-bounces at ptg.org?>] *On Behalf Of *Tom Sivak > *Sent:* Wednesday, July 15, 2009 10:37 PM > *To:* _pianotech at ptg.org_ <mailto:pianotech at ptg.org> > *Subject:* Re: [pianotech] Door open, but customer not home - what > would you do? > > > > Gerald, where do you live? Your attitude seems so out of place in an > urban setting. Are you out in the rural areas? > > > > I just read Les Bartlett's post and I thought, yeah, in Houston, you > wouldn't go into someone's unlocked home in parts of Houston. Same as > Chicago. Some areas, most areas, really, you wouldn't go into > someone's home if the door was open. And if you did, people generally > would not be tickled pink about it. > > Tom Sivak > > > --- On *Thu, 7/16/09, Gerald Groot /<_tunerboy3 at comcast.net_ > <mailto:tunerboy3 at comcast.net>>/* wrote: > > *I walk into homes on a regular basis if nobody is home. If it's > open, I'll go in. I always double check the magazines or something to > make sure that I am at the right house before I begin tuning but, I > have not as of yet, had anyone that was dissapointed or angry that I > tuned the piano anyway. Most often, they have either left the door > open for me or they forgot I was coming but when=2 0they found me > tuning, they were tickled pink that I let myself in. I just tell them > that I figured that's what happened and assumed they left the door > open for me. * > > * * > > * * > > * * > > *From:* _pianotech-bounces at ptg.org_ <mailto:pianotech-bounces at ptg.org> > [_mailto:pianotech-bounces at ptg.org_ > <mailto:pianotech-bounces at ptg.org?>] *On Behalf Of *Joseph Rosenberg > *Sent:* Wednesday, July 15, 2009 12:27 PM > *To:* _pianotech at ptg.org_ <mailto:pianotech at ptg.org> > *Subject:* [pianotech] Door open, but customer not home - what would > you do? > > > > I made an appointment with a customer that was 90 miles / 2 hr. drive > (one way) from me. > > < div class=MsoNormal> > > I called before I left to confirm that someone would be there, and > they said they would be there. > > > > When I got there, the gate opened up to let me in. There were two cars > out front. The front door was open, the screen door was ajar, and > there was a TV set on very loudly. A dog barked for a few minutes, and > then was quiet. > > > > I rang the bell a number of times, knocked on the door, yelled inside, > walked around the house to see if they were outside, called their > phone but got a voice mail. > > > > After about 15 minutes, I walked around to a side door that was open. > The piano was right there. I went in, kept yelling "Hello", and > proceeded to tune the piano. > > > > As I was finishing the tuning, the customers came home. They didn't > say anything about me being in the house alone, or who let me in. > > > > 0A > > I'd like to know what other tuners would do in this situation. > > > > Thanks. > > > > Joe Rosenberg > > > > > > > > ------------------------------------------------------------------------ > > _avast! 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