Matthew Todd wrote: > I will doing a bridle strap job next week. > > When I have been doing these, I would take the action home and > return it the next day. Really the only reason I have been doing that > is because I would rather not do the job in the customers home on the > floor, sometimes with bad lighting. > > What kind of things do ya'll do to do this job, and others, in the > customers home? > > Thanks, > > ***_TODD PIANO WORKS_* > Matthew Todd, Piano Technician > (979) 248-9578 > http://www.toddpianoworks.com <http://www.toddpianoworks.com/> > If I have never worked on the piano before, I always take the action home to do items like this. In these cases, I pad the cost a smidgen to do a courtesy action checkover - tighten screws, make sure no parts are broken, flanges aren't splitting, make sure the jacks are not loose, etc And I do something similar with tunings. The first time customer, I do a quick check for loose parts - hammers moving left / right, look for loose jacks, etc Then inform the customer and bill accordingly. In the mainframe computer world, we called this PM or Preventative Maintenance. Duaine -- Duaine Hechler Piano, Player Piano, Pump Organ Tuning, Servicing & Rebuilding Reed Organ Society Member Florissant, MO 63034 (314) 838-5587 dahechler at att.net www.hechlerpianoandorgan.com -- Home & Business user of Linux - 10 years
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