[pianotech] Strange Customer Complaint

Scott Jackson scottwaynejackson at hotmail.com
Wed Jun 24 01:46:38 MDT 2009


Alistair,
I've had the same comment occasionally from customers. Don't you love it when music teachers proudly display their ignorance? It's funny how they only notice the sustain after you've tuned the piano.

Scott Jackson
Wollongong Australia
  ----- Original Message ----- 


  Had a music teacher ring today to complain about the tune done on the school piano yesterday. The complaint was, the top 1 & 1/2 octaves of the piano constantly sustain when the notes were played! After I explained that it was because there was no dampers on that part of the piano, he calmed down a bit. I'm guessing piano mightn't be his specialty instrument!

  Alastair.
  David Lawson's Pianos
  Wangaratta
  Australia
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